They have given me the worst possible customer support experience i have faced in my whole life.
They have replied saying it sounds the same when it clear as day doesn't. I sent them a current recording and sent a previous one I had already sent them from a previous speaker issue. They couldn't solve my issue and told me to send an email with recordings of the sound. I have contacted Dell and they remote checked my laptop since i have premium support. Since then I have been getting a very bad quality sound and extremely low and shrill sound on higher volumes. Recently I installed the updated Realtek driver of version.